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Laminate / Wood Cleaning

▪ Use an electro static broom daily to remove dust and grit.

▪ Clean using a slightly damp mop with warm water and methylated spirits / white wine vinegar (Approximately 1 cap full in a bucket of water). Flooring should not be soaked with water. If exposed to large amounts of water, dry it immediately.

▪ You may use acetone on a rag or sponge to spot clean.

▪ Use a protective cloth/padding on the legs of heavy items such as furniture. Heavy items must not be dragged across the floor.

▪ Place mats at door ways to trap dirt and grit. Avoid allowing degrading materials such as sand and shoe nails reaching the floor.

▪ Move rugs regularly to keep consistency. Although treated with UV protection, bamboo is a natural product and there may be a slight colour change in different environments.

▪ DO NOT use chemicals, household cleaners, soaps or wax. These will dull your floor and make it hard to refinish.

▪ DO NOT use a steam mop.

▪ DO NOT drag any sharp objects across the floor.

▪ DO NOT walk in shoes that have nails in the soles heal.

Carpet care

There are three key things to do to maintain your new nylon carpet.

1. Vacuum frequently.

2. Clean spills promptly.

3. Have carpet professionally cleaned at least every 24 months.

Vacuuming thoroughly and frequently is the most important thing you can do to keep your carpet looking great, particularly in high-traffic areas. Vacuuming helps remove dirt particles which dull the carpets appearance. Also, use walk-off mats at entrances to minimize the tracking of dirt particles onto the carpet and to reduce soil accumulation.

Cleaning Your Carpet

Regular professional cleaning and maintenance are needed to keep carpet looking great year after year. During everyday use, soil clings to carpet fibres and dulls the carpet’s beauty. These particles accumulate and compromise the carpet’s ability to resist matting, pile crush, and they compromise the clarity of the original colour.

Basic Cleaning Steps: How to clean your carpet after a spill:

Step 1: Immediately scoop up as much of the spill as possible. Then blot (do not rub) area with clean white cloths to remove excess moisture. Use a wet/dry vac if spill is large.

Step 2: Apply warm (not hot) water and blot with clean white cloths. Repeat until no stain is evident on cloth. If stain remains on carpet, make a solution of ¼ teaspoon liquid dishwashing detergent to 1 cup warm water. Using a clean white cloth, apply the solution to the stained area and let soak about 5 minutes. Rinse with clear warm water and blot to remove excess moisture. Repeat until all detergent is removed to avoid resoiling.

Step 3: Absorb any remaining moisture with layers of white paper towels weighted with a non-staining glass or ceramic object. When carpet is dry, vacuum or brush the pile to restore texture.

Reappearing Stains: After drying, if the stain reappears, it may be because some of the stain remained deep in the pile and wicked up to the surface. If so, repeat step 2. Non-food and non-beverage stains require special cleaning procedures. The chart below lists common household items that would cause stains if spilled on carpet. Use this chart to identify your stain. Before using, pre-test any cleaning solution on a small, inconspicuous section of carpet for colorfastness. Then follow the cleaning procedures listed for removal of the stain.

Cleaning Procedures

BCS refers to "Basic Cleaning Steps" previously mentioned.

A Follow BCS No. 1. Then apply dry carpet cleaning solvent (available at a hardware store or the cleaning aisle of your supermarket). Follow instructions and precautions on container. Then follow BCS No. 2 and No. 3.

B Follow BCS No. 1 and 2. Then apply solution of clear, white, non-suds ammonia (2 tbs. to 1 qt. water). Blot with clean white cloth or paper towels. Repeat BCS No.2. Then BCS No. 3.

C Follow BCS No.1, 2, and 3. Then apply solution of white vinegar (2 tbs. vinegar to 1 qt. water). Blot with clean white cloth or paper towels. Repeat BCS No. 2. Then BCS No. 3.

D Follow BCS No. 1 and 2. Then apply solution of white vinegar (2 tbs. to 1 qt. water) and blot. Next apply solution of clear, white, non-suds ammonia (2 tbs. to 1 qt. water) and blot. Repeat BCS No. 2. Then BCS No. 3.

E Freeze area with ice cubes. Shatter gum with blunt instrument. Vacuum up pieces. Follow BCS No. 3.

F Test non-acetone nail polish remover on an obscure nonvisible section of carpet to see if it removes carpet color. If not, apply remove and blot. Repeat if necessary.

G Follow BCS No. 1, 2, and 3. If stain remains, apply dry cleaning solvent (follow instructions andprecautions on container). Repeat BCS No. 2. Then BCS No. 3.

H Vacuum thoroughly. If needed, follow BCS No. 1 through 3. NOTE: If these procedures do not work, consult a professional carpet cleaner.



Professional Carpet Cleaning

When vacuuming no longer removes all of the soil, or you have not been able to remove stains following the recommended carpet care and cleaning procedures previously reviewed, it’s time to have your carpet cleaned by a trained and qualified professional cleaner. A reputable professional cleaner knows the latest information on carpet construction, carpet care products, and safe, effective cleaning methods to help maintain carpet beauty. For this reason, we recommend professional cleaning at least every 24 months. Again, some fiber producer warranties will be voided if their cleaning recommendations are not met. Lighter carpet shades, combined with the degree of soil build-up and the amount of traffic in the home, may require a more frequent cleaning schedule than just one professional cleaning every 12 months.

Sisal Carpet

How To Care For Your Sisal and Seagrass Carpet

Sisal and seagrass are relatively easy to maintain. The hard, natural vegetable fibres do not attract dust, and bacteria cannot penetrate the fibres. Sand and fine dirt do not damage sisal or seagrass carpets as they do conventional floor coverings; the soil filters through the weave, rather than sits on the surface. Both sisal and seagrass are tough, natural fibres which are less vulnerable to abrasion.

Fibre Characteristics

As with other yarns made of vegetable fibres, both sisal and seagrass have variations in size, shade, and tendency to return to their original colour after exposure to sunlight. Slight weaving and shade irregularity are common characteristics. Shade differences between areas exposed/unexposed to sunlight may be apparent (underneath furniture, behind picture hangings, etc.). Fading due to direct exposure to sunlight is uniform, resembling the tones of unfinished wood.

Maintenance

Regular vacuuming with a strong brush-suction is all that is needed for daily care of sisal and seagrass carpets. The beater-type cleaner is not as effective due to the weave. The strong suction of the vacuum pulls out the fine dirt which has accumulated between the fibres and on the underlay. Although the need may not be visible, regular vacuuming will increase carpet life by preventing soil build-up, and will help eliminate stains caused when spilled liquids dissolve soil accumulations.

If exposed to dryness or low humidity, a frequent, light and even application of water strengthens these natural vegetable fibres and enhances the wearing qualities. Moisture can be applied by spraying, light sprinkling, clean mop, damp brush, or any device that would give a light and even application of clean water. This dampening can also help eliminate minor bubbling and looseness, as both carpets will tighten up slightly as they dry. Sisal carpets dry quickly. Under no conditions should the carpet be saturated, or undesirable dimensional changes could result, as well as possible staining from dyes in the underlay. Care should be taken that the carpets are vacuumed and clean before applying the moisture, since dirt in the matting might stain if dissolved.

Spot cleaning

Immediate attention to spills is the most important for spot removal from sisal and seagrass carpets, as it is with most floor covering. The spilled substance should be removed as soon as possible by blotting up with clean, un-dyed paper towels or cloths, or scraped up with a dull knife or nail file. Two methods are recommended for the following substances:

Method “A”

For beer, blood, butter, chocolate, coffee, cola, cream. general dirt, eggs, excreta, fruit, greasy food, ice cream, juice, lipstick, liquor, water-based paint, urine, vomit.

1. Mop up the spill immediately with an un-dyed paper towel or clean un-dyed cloth.

2. Brush or sponge the discoloured area with small amounts of detergent or carpet shampoo and lukewarm water. The cleaner should have a neutral pH factor. Do not saturate. Blot up with un-dyed paper or cloth. Repeat.

3. Dry the carpet quickly, as with a hair dryer.

Method “B”

For asphalt, coloured chalk, cosmetics, fresh oil, oil-based paint, shoe polish, soot.

1. Scrape up cautiously as much of the stain as possible, using a dull knife or nail file. Soot should be vacuumed up.

2. Dampen a clean, un-dyed white cloth with a small amount of dry cleaning fluid. Tetra and petroleum solvents may be used. Blot up the stain. Check to see if solvent is dissolving the substance. Work towards the center of the stain and don’t use too much solvent to avoid spreading the stain. Repeat.

3. Dry the carpet quickly, as with a hair dryer.

With some stains, it may be necessary to experiment on a very small area with water, carpet cleaner, or solvent to determine what will dissolve the substance. With un-dyed, absorbent material remove as much of the loosened soil as possible. Repeat if necessary.

When the above recommended processes do not remove the soil, the services of a good professional cleaner (with a wide range of materials and processes available) is recommended. It is possible for stains such as oil to accumulate in the underlay, which could work through the carpet. In this circumstance, several cleanings may be necessary to remove the soil. If the underlay becomes wet, it should be dried immediately since dissolved dyes in the underlay can stain the carpet.

Curled rug corners

When sisal and seagrass are used as an area rug, traffic or shuffling of feet across a corner or edge could cause the edge to curl. It is easy to cure this by dampening the curled area, or placing a damp towel over the area and weighting it down evenly overnight. If severely curled it might be necessary to repeat this process.